Our Guarantee

Please read below for our guarantee.

Our Guarantee to you:

We offer a 1 year guarantee on all SonicScrubber tools. We only make quality products, so you can be confident that what you are buying will last.

The SonicScrubber is protected against mechanical and electrical defects for 12 months from the date of purchase. During this period SonicScrubber will replace the defective tool as required. Due to the periodic renewal of brushes required, this guarantee only covers against SonicScrubber tools, and doesn't extend to SonicScrubber accessories. If these are damaged on arrival then they will be covered by your applicable returns policy.

This warranty is not transferable, and only relates to SonicScrubbers sold from an approved UK source within the last 12 months. This guarantee does not extend to SonicScrubber items purchased from international retailers/suppliers, or any un-approved UK sources. In these instances, please contact the seller of the item(s). 

The SonicScrubber guarantee covers against manufacturer defects, but unfortunately cannot cover all eventualities throughout use. All tool are supplied with instructions, and therefore items must be used appropriately. It means we must exclude the following conditions from the terms of this guarantee:

  • Damage caused by misuse or improper handling of the product, or not being used in accordance with the instructions
  • Any batteries incorporated into the product
  • Damage caused due to use of the product with a power source other than the battery specification stated
  • Usage outside the expected use of such a tool
  • Normal wear and tear
  • Damage suffered through overloading, negligence or accident
  • Any modification or repairs other than through an authorised agent
  • Poor maintenance according to the Instructions of use

If you have an issue with your SonicScrubber tool and believe you are entitled to a warranty replacement then please contact us at info@sonicscrubber.co.uk.

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