We despatch goods Monday - Friday (excluding bank holidays) Orders placed before 12 noon on these days will be despatched the same day. Orders placed after 12 noon, or outside these days will be despatched the next working day. Delivery charges are as follows:
Standard UK Delivery (2-3 Days) - FREE (£2.99 for orders under £14.99)
Next Day UK Delivery (1-2 Days) - £3.99
International Delivery (3-8 working days) - £9.99
Where applicable you will receive confirmation of your tracking number once your order has been despatched. We despatch to most countries around the world but may be unable to ship certain items due to shipping restrictions. International delivery times may vary due to weather, customs clearance, etc.
We offer a 30 day returns policy. If you wish to return your purchase for any reason, please return it to us within 30 days of your purchase.
Please send all returns to: SonicScrubber UK, Unit 42 Lansdown Industrial Estate, Cheltenham, GL51 8PL, UK.
To be eligible for a return, your item must be returned unused and in it's original packaging.You are responsible for paying the shipping costs for returning your item. If you are shipping an item over £25, you should consider using a trackable/insured shipping service.
For applicable refunds, a credit will be sent to your original method of payment. Shipping costs are non-refundable. Please allow 8 working days for processing of return and transfer of credit.
For all returns enquiries, please contact firstname.lastname@example.org.
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